We want you to be totally comfortable with your remedial massage treatment so please ask if you have any questions or concerns - we are happy to help.
Always ensure the therapist you choose is a qualified professional and is a member of a professional association. This ensures that they must practice under a Code of Ethics and a strict Standard of Practice.
Any massage treatment should be preceded by taking a medical history of the patient or client. A case history assists the therapist in making their assessment and planning your treatment. It highlights any crucial conditions that may need to be avoided during treatment or may require referral if necessary. Your case history is confidential and only the therapist should have access to it.
You may be asked some personal details while having an assessment. These questions are for the purpose of assessment and recommending preventative treatment. For example, sitting at a computer eight hours a day will affect many parts of the neck, shoulders and spine. You are not required to provide any information you do not feel comfortable giving, however understand that it may prevent accurate assessment and delay the response of your treatment.
Massage therapists are not qualified to diagnose, treat illness or disease, offer a cure, or perform thrust manipulation. A massage therapist's role is assessment and treatment.
The massage should be conducted in a secure and private area where you have the ability to undress and dress in private. The therapist should not be present at this stage and you will be asked to lie on the table and cover yourself with the appropriate towel or cover. It is normal practice for underpants to be worn. During the massage, clean towels or sheets should be used to cover any part of the body not directly receiving treatment.
If you are uncomfortable or unsure at any stage during the massage, tell the therapist. You have the right to ask the therapist to stop any treatment immediately and decide whether you want to continue the massage. It can take several visits to a therapist to build a rapport where the patient or client is comfortable. The therapist understands this and should adjust their behaviour accordingly. Patients and clients have many expectations of what will be the outcome of each treatment - communicate these to the therapist.
If you experience pain, headache, bruising or any other symptoms after your treatment, this can be a normal post-treatment outcome. Always check with the therapist if you are not sure of any of these outcomes.
Phone us on 3366 7566 and book your remedial massage at our Ashgrove clinic today!